Microsoft 70-685 : Pro: Windows 7, Enterprise Desktop Support Technician

Pass 70-685 Exam Cram

Exam Code: 70-685

Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician

Updated: Jun 03, 2026

Q & A: 191 Questions and Answers

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Duration, language, and format of Microsoft 70-685 Exam

  • Passing score: 70%
  • Number of Questions: 40-60
  • Length of examination: 150 mins
  • Format: Multiple choices, multiple answers
  • Language: English, German, Japanese

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What are the topics covered in Microsoft 70-685 Exam

Candidates must know the topics before they start of preparation. Because it will really help them in hitting the core. Our Microsoft 70-685 Exam exam dumps will include the following topics:

  • Supporting mobile users (15-20%)
  • Identifying cause of and resolving networking issues (20-25%)
  • Identifying cause of and resolving security issues (15-20%)
  • Identifying cause of and resolving desktop application issues (20-25%)
  • Managing and maintaining systems that run Windows 7 client (20-25%)

Salary of Microsoft Certified Desktop Support Technician Professional

The average Salary of a Microsoft Certified Desktop Support Technician

  • United State - 76409 USD
  • Europe - 70204 EURO
  • England - 62061 POUND
  • India - 5762957 INR

Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

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What is Microsoft 70-685 Exam

Exam 70-685 is intended for those who will support end users running the Windows 7 operating system in a corporate environment. Candidate must have skills using applications added in the Windows 7 operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. You should be able to fix operating system problems on the phone, by email, by logging in to a remote end-user system, or by visiting an end-user desktop. You will also need to have a working knowledge of how it works in an Active Directory domain environment. After you pass exam 70-685: Pro: Windows 7, Corporate Office Technical Support, you meet the requirements for Microsoft Certified IT Professional (MCITP): Corporate Office Support Technician 7.

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